Auxiliary Services & School Enterprise Management Diploma
Manage bookshop, catering, hospitality, events, library, tuck-shop and print-room as professional enterprises. Build P&L accountability across all revenue centres.
0Duration
6-12 Months
Level
NQF Level 6
Cohort
Live + Self-Paced
Credential
NQF Aligned
Learning Objectives
By the end of this programme you'll be able to…
Gain practical, evidence-based skills that translate directly to your role.
Build a portfolio of work products you can show employers and stakeholders.
Develop a peer network of school leaders working through the same challenges.
Earn a credential aligned to the SBL competency framework and NQF level.
Ideal For · Career Outcomes
This programme is built for…
Auxiliary Manager
Bookshop Lead
Hospitality Supervisor
Revenue Unit Manager
Programme Structure
How you'll learn
- Live cohort sessions led by senior practitioners — weekly or fortnightly.
- Self-paced modules with case studies, templates and downloadable resources.
- Practical assignments graded against real-world rubrics.
- Capstone project applied to your own school / context.
- 1:1 coaching checkpoints across the programme.
Expectations
What is expected of you
- Plan for 4–6 hours of structured learning per week (live sessions + self-paced).
- Attend at least 80% of live sessions to remain in good standing.
- Submit assignments by the published deadline — extensions available on request.
- Engage in cohort discussions and peer review — your network IS the programme.
- Bring real workplace problems — every framework is applied to your context.
Programme Timeline
Your journey, phase by phase
Built around the 6-12 Months cohort. Each phase has clear outcomes you can show your team and your board.
- 1Week 1 — Orientation, cohort kickoff, baseline assessment.
- 2Weeks 2–4 — Foundations module: frameworks, terminology, diagnostic.
- 3Weeks 5–8 — Applied module: case studies, templates, peer simulation.
- 4Weeks 9–11 — Capstone project: scoped, designed, delivered to your school.
- 5Week 12 — Final assessment, portfolio submission, graduation.
Learning Journey
From application to credential
A visual map of how you'll progress through this programme — every milestone is graded and unlocks the next step.
- 1Diagnose — assess your current context and identify the most leveraged problem to solve.
- 2Design — apply the SBL frameworks to map a clear plan of action.
- 3Deliver — implement the plan in your real workplace with coaching support.
- 4Demonstrate — present outcomes, evidence and reflection to your cohort and assessors.
- 5Develop — receive feedback and refine your practice for sustained leadership.
Weekly Activities
A week inside the programme
Every week follows the same rhythm so you always know what's next.
- 1Live cohort session — 60–90 minutes; recorded for asynchronous review.
- 2Self-paced module — videos, readings, downloadable templates.
- 3Peer-discussion thread — share findings, get feedback.
- 4Weekly micro-assignment — applied to your school context.
- 5Office-hour drop-in — optional coaching time with a senior practitioner.
Sundays are intentionally free for rest, family, and your school.
Admission Requirements
What you need to apply
Open to current and aspiring non-instructive school leaders, administrators and operations professionals.
A minimum of one (1) year of relevant work experience in an education setting is recommended.
Comfortable working in English (written and spoken).
Reliable internet access for the live sessions and self-paced modules.
A short statement of motivation submitted with your application — what change do you want to lead?
Frequently Asked